Salesforce’s hosted MCP endpoint at mcp.salesforce.com/mcp lets AI clients use your CRM the same way authenticated integrations do: searching leads, updating opportunities, and summarising pipeline health, subject to your org’s permissions and the token you provide. You typically use a connected-app OAuth access token or a flow-approved token from your Salesforce admin, then run sales questions from chat that would otherwise need SOQL in the dev console or many UI clicks.
https://mcp.salesforce.com/mcp
Claude Sonnet 4.5
MCP Playground runs 30+ models on the same workflow: switch anytime, or use Compare mode to run several in parallel and balance quality vs. cost.
Salesforce access token from a Connected App (OAuth) or an approved org session flow. Follow your org’s security policy for client secrets and refresh handling.
How models use it and what it is built for.
The Salesforce MCP is for revenue and operations teams on Sales Cloud. Models can help reps prepare for calls, managers roll up this quarter’s pipeline, and ops spot stale opportunities — always bounded by the API access on your token. It does not replace your security review: lock down the connected app, use sandbox orgs for experiments, and treat the agent like any high-privilege integration with logging and DLP in place.
Typical tools an AI model can call. Exact names vary by version.
Copy any of these into MCP Agent Studio after connecting.
List open opportunities over $50k that have had no activity in 21 days.
Show new leads this week and which are still unassigned.
Summarise the pipeline by stage for the EMEA team this quarter.
This is not a single-model product: you get the same MCP connection with 30+ models (Claude, GPT, Gemini, DeepSeek, open-weight, and more), you can switch mid-conversation, and you can open Compare mode to run the same prompt against multiple models at once. The card above is a suggested starting point for this server — not the only choice.
Default pick for Salesforce
Claude Sonnet 4.5
Claude Sonnet 4.5 handles long CRM context and natural-language to filter mapping. For tight SOQL assist, test GPT-5.2 in Agent Studio on the same prompt.
Open MCP Agent Studio with the connection pre-filled. Add your token, pick any of 30+ models, and start chatting — no install required.
Try Salesforce in Agent StudioCommon questions about connecting, scoping and using it safely.
It is Salesforce’s hosted remote MCP for connecting AI tools to your org’s CRM data through Model Context Protocol tools, similar in scope to other REST-based integrations, but with prompts and tool descriptions tuned for large language models.
You need an OAuth access token for an API user or a user completing the OAuth web flow, issued by a connected app with the right API and object permissions. Your admin may need to allow that connected app; never paste a production token into a client you do not trust.
Start in a full sandbox, use a read-only or narrow-profile integration user, and add write scopes only after you validate behaviour. Enforce field-level security and record sharing so the agent only sees the accounts and opportunities you intend.
Yes, if your org allows the token in that environment. Add the server URL and token in Agent Studio and pick any model. For enterprise SSO, follow your org’s device and OAuth policy.
Claude Sonnet 4.5 is a strong default for pipeline narratives and long opportunity threads. You can A/B a cheaper open model in Compare mode in Agent Studio for list-heavy, repetitive pulls.
HubSpot
Query CRM, deals and tickets — and draft follow-ups with full record context.
Stripe
Query customers, subscriptions and payments with an AI agent.
Jira & Confluence
Search Jira and Confluence, move tickets, and keep docs aligned with in-flight work.
Slack
Search workspace, read threads, post updates and work with Slack from chat.